Refund Policy
We value our members and exhibitors and aim to provide a seamless experience for all our events and services. Please carefully review our refund policy before making any payments
1. Membership Registrations: - Membership registration fees are non-refundable. Once a payment is made, it confirms your membership for the designated period. - In case of any payment errors or duplicate transactions, please contact us within 7 working days to resolve the issue.
2. Expo Stall Bookings: - Cancellation of expo stall bookings can be requested up to 30 days before the event start date. In such cases, 50% of the booking amount will be refunded after deducting administrative charges. - No refunds will be provided for cancellations made less than 30 days before the event date. - Stall bookings are non-transferable and cannot be exchanged for other events or services.
3. Event Cancellations: - If an event is cancelled or postponed due to unforeseen circumstances, we will provide a full refund or the option to transfer the booking to a future event.
4. Refund Process: - Refund requests must be made in writing through our official email address, along with proof of payment. - Approved refunds will be processed within 15 working days through the original payment method used during the transaction. For any questions or assistance.